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Ted Brown Music Band and Orchestra Sales

The sales representative acts as an important liaison between our customers and our buyers. This position requires an experienced B&O representative with the ability to communicate effectively and to consult with customers on various band instruments. Additionally, strong communication skills will be needed to articulate with vendors and all levels of management. Sales Representatives must maintain all aspects of customer service, generating sales, product knowledge, merchandising, pricing items and the daily upkeep of the store. Sales experience preferred with a knowledge of band and orchestra a plus. Bilingual abilities are also a plus.

Essential Functions

  • Ensure that all customers receive exceptional service in a welcoming environment, including greeting each customer, maintaining solid product knowledge, and sending thank you notes to customers
  • Adhere to all company policies, procedures, and practices, including POS system, rental contracts and all aspects related to sales guidelines and loss prevention
  • Maintain awareness of all marketing, promotional advertisements to include vendor and company specific promotions. Effectively communicate these areas to customers to support marketing efforts
  • Accurately and efficiently complete all sales transactions and maintain proper cash at the POS registers
  • Communicate all customer concerns and or requests to the store manager
  • Demonstrate product line; play or set up product for customers
  • Assist in the upkeep of the store, merchandising, display maintenance and store housekeeping. Housekeeping will include restocking merchandise on the sales floor, receiving merchandise, dusting, as well as vacuuming, cleaning, and organizing the sales floor

Other Details

Basic Skills and Qualifications

  • Customer Focus
  • Communication skills
  • Organizational Skills

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements

While performing the essential functions of this position, the employee is regularly required to stand, walk, bend, kneel, stoop, crouch or climb a ladder. Employees will be on their feet all day. The employee must also frequently lift and / or move items over 30 to 70 pounds. The working condition may be loud; due to consistent demonstrating of musical instruments and pro-audio equipment.

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