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Ted Brown Music Sales Representative

Sales Representative at Ted Brown Music will develops relationships with customers by demonstrating product knowledge and expertise. By using the proper sales techniques, the representative will be able to demonstrate and answer all questions to close the sale.

  • Area of Expertise: No Specific Area
  • Classification: Hourly
  • Reports to: Store Manager
  • Posted Date: September 29, 2023
  • Wage: $19.97 - $27.00 + commission

Job Description

A Ted Brown Music sales representative is responsible for not only selling merchandise but for building relationships with each customer to bring about return business.

Essential Functions:
- Assist customers in their purchases
- Must have basic product knowledge
- Must strive to self-educate on product knowledge and customer satisfaction
- Aid customers in instrument rentals
- Originate, maintain, and update customer contact lists
- Follow up with customers by phone, e-mail, or snail mail after each sale which is essential for return business
- Inventory merchandising and restocking
- Project support and completion through teamwork
- Build and retain interpersonal relationships with customers, vendors, and Ted Brown Music employees
- Support operational and sales goals
Competencies:
- Excellent customer service skills
- Strong communication skills
- Spanish speaking a plus
- Knowledge of all things musical
Travel:
- There is no travel in this position
Supervisory Responsibility:
- This position has no direct reports
Skills and Qualifications:
- Ability to work in a fast-paced work environment while maintaining a positive attitude
- Must be friendly, outgoing, energetic, assertive, and self-directed
- Ability to be on your feet for an eight-hour shift, lift up to 40 pounds, and climb ladders
- Competent in cash handling
- Ability to complete sales transaction accurately and efficiently after training on POS system

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time with or without notice.

Additional Pay Benefit

Part-time employees will begin to earn 3% commission on the first of the month following your 90-day introductory period.

Full-time employees start earning 3% commission immediately paid monthly upon hire.

PTO Benefits

Part-time employees receive sick leave at the rate of 1 hour per every 40 hours worked up to 56 hours. No other benefits will become available unless the employee is promoted to full-time status.

Full-time employees will also receive sick leave at the same rate. In addition, full time employees will receive 1 week of vacation accrued at the rate of 1.54 hours each pay period for two years. After the two-year anniversary occurs, employees will accrue 3.08 hours each pay period or two weeks of vacation each year. Once the employee reaches 7 years, vacation time will be accrued at 4.62 hours per pay period or three weeks per year. Sick leave and vacation time can be used as accrued with no waiting period.

Medical Benefits*

In addition to your salary, Ted Brown Music offers a competitive benefit package of medical, vision, voluntary dental, 401K, six paid holidays, sick leave, and one week vacation. Eligible dependents can be added to all medical for an additional cost. You will become eligible for benefits on the first of the month following 60 days of full-time employment.

* Medical benefits are only available for full-time employees.

Work Environment

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.

Physical Requirements

This position is predominantly sedentary. However, it requires routine use of office equipment fax, copy, and scan. While performing the essential functions of this position, the employee is regularly required to sit, point, type and maneuver promotional items. The employee must also frequently lift and / or move items over 20 pounds. The working condition may be loud; due to consistent demonstrating of musical instruments and pro-audio equipment.

Preferred Education and Experience

Education and experience may substitute for overall qualifications.

If this sounds like the job for you, download our application here. Once you have it filled out, send it to us at [email protected] and we will be in touch. Only local candidates need apply.

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